Thursday, 5 May 2011

Build Your Strong Relationships at Work

Finding Your Allies

Building Strong and Supportive Relationships at Work

A problem shared is a problem halved", as the old saying goes, and it's true in business as well. When it comes to working your way through the challenges that you face every day, it's a great help to be able to draw on a network of supportive individuals that you can work with to find a solution.

Allies are the people who give you backing, assistance, advice, information, protection, and even friendship. They are your support base. With strong, mutually beneficial relationships with your allies, you can survive and thrive in the corporate arena, and you can get things done quicker, and more smoothly.
Working together with allies simply helps you and them achieve more. (Here, we're using the word "ally" in it's positive sense - we're not implying that you're trying to circumvent proper channels, engage in politics or game-play, or create any kind of "us and them" culture. It is clearly wrong to behave in this way.)

Anyone and everyone who can help you achieve your objectives is a potential ally. Some are natural: These are people who share a common interest with you. The colleague who's been around for years and can offer an invaluable voice of experience, the team member who is always happy to be a sounding board for your ideas, or the vendor who is ready to accept seemingly-impossible deadlines; these people are your natural allies.

But you can find allies in unexpected places too. Alex in finance, who pulls together an extra report on your projects finances; Claire, the secretary, who tells you when the boss is in a good mood; or Simon, your ex-department head who is always available for advice. They too are important allies.
Allies can help you directly and indirectly. For instance, if you're running behind schedule on a project, your subordinate can help you directly by working longer hours, while your boss can help you indirectly by delegating another part of your workload to someone else.

Building Your Personal Support Base

This is one of the reasons that it's important to be open and supportive to others in the workplace, and why it's worth making at least some of your time available to help others out when they need help. After all, if you're a positive and supportive person, many other people will be equally supportive towards you.

So who could your allies be? Just your team mates? Actually, your list of potential allies goes much further than this!

The table below provides an example list of allies, with the support you might be able to receive from them, and the returns you might be expected to provide to them.


Potential Ally What He/She
Could Do for You
What He/She Might Be Expecting in Return
Team Members Assist you with regular tasks
Be loyal
Be a sounding board
Assistance with regular tasks
Loyalty
Recognition
Credit – given both publicly and privately
Boss Protect you
Champion you
Help you in career advancement
Loyalty
Support
Assistance with his/her tasks
Commitment
Willingness to go the extra mile
Image building
Senior Management Members Protect you
Champion you
Help you in career advancement
Loyalty
Support
Commitment
Willingness to go the extra mile
Image building
Support Staff Willing performance of day-to-day functions
Cooperation
Appreciation
Attention
Recognition
Gateway People (Secretaries, Executive Assistants) Provide you with access to crucial information and people Appreciation
Attention
Recognition
Family Provide moral support, appreciation, understanding Moral support
Appreciation
Understanding
More Experienced Colleagues Provide expertise, perspective, contacts, knowledge Respect
Recognition
Attention
Networking Allies Keep you abreast of the general buzz
Provide you advance information and background knowledge
Provide you contacts
Alert you to emerging trends and patterns
Advance information
Background knowledge
Contacts
Alerts about emerging trends and patterns
Interest Groups Build influence
Mobilize support
Provide you with data
Assistance for their cause
Community Members Build influence
Mobilize support
Provide you with data
Assistance for their cause
Press Build influence
Mobilize support
Information
Government Build influence
Mobilize support
Assistance for their cause
Clients Provide inputs for new product development initiatives
Provide referrals
Provide preferential status
Preferential status
Willingness to go extra mile
Business leads
Referrals
Vendors Provide extra assistance
Provide preferential status
Preferential status
Business leads
Referrals


 
Tip 1:
Don't be naïve in the way that you approach people - be aware of people's interests and duties, and understand that these may conflict with yours. Also, recognize that they may not be able to help you, for a variety of possible reasons including a very heavy workload.

And with all this talk of mutual help and information sharing, make absolutely sure that you keep confidential information confidential!
Tip 2:
Allies can't help you if you're not doing your job properly. Make sure you make time to look after your allies, but make sure too that you do your job to the best of your abilities.



Nurture your allies, and you'll find that you can be so much more effective at getting things done. What's more, things will get so much easier and more pleasant at work!

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